We want you to be happy with your trip. If something goes wrong, we'll make it right.
14-day refund: if you're not happy with your pass, or bought it by mistake, email us within 14 days of your purchase and we'll refund you in full. No long explanations needed.
How to ask for a refund
- Email info.europerevealed@gmail.com with the email address you used to buy, or your order number from the receipt.
- We usually reply within 2 working days.
- The refund goes back to your original payment method through Gumroad. Depending on your bank, it can take 5–10 working days to appear.
- When we refund, your license key stops working.
Technical problems
If the Trip Builder doesn't work on your device and we can't fix it, we'll refund you, even after 14 days.
Your legal rights
This policy is on top of your legal rights. For how the EU right of withdrawal works for digital content, see section 4 of our terms.